AIM Prior Authorization Portal: A Convenient Tool for Healthcare Providers

Blue Cross Blue Shield of New Mexico (BCBSNM) has partnered with AIM Specialty Health, a leading independent medical benefits management company, to provide utilization management services. As part of this partnership, healthcare providers can now access the AIM Prior Authorization Portal from the Availity portal, making it easier than ever to manage prior authorization requests.

To begin using the AIM portal, simply log in to your Availity account and select 'Eligibility and Benefits Inquiry.' From there, you'll be able to quickly confirm prior authorization requirements for your patients. You can also access contact information for the utilization management vendor, if applicable.

Checking patient eligibility and benefits is a crucial step before rendering services, as it ensures that coverage and prior authorization requirements are confirmed. By using the AIM Prior Authorization Portal, healthcare providers can streamline their workflow and reduce administrative burdens.

Here's how to access the AIM portal from Availity:

1. Log in to your Availity account.

2. Select 'Eligibility and Benefits Inquiry.'

3. Choose 'Patient Registration' from the navigation menu.

4. Select 'Authorizations & Referrals.'

5. Click on the 'AIM (BCBSNM)' link in the Additional Authorizations and Referrals section.

Once you've accessed the AIM portal, select your provider organization and provider type (provider or facility), then click 'Submit.' On the Authorization page, select the AIM (BCBSNM) link to begin the prior authorization process.

Remember that checking eligibility and/or benefit information is not a guarantee of payment. Benefits will be determined once a claim is received and will be based on your patient's eligibility and the terms of their certificate of coverage applicable on the date services were rendered.

For more information or assistance with determining prior authorization requirements, refer to the Eligibility and Benefits User Guide available on the Availity portal.

By using the AIM Prior Authorization Portal, healthcare providers can simplify their workflow, reduce administrative burdens, and ensure that patients receive the care they need.

Aim prior authorization portal